Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient Location
Helpful Staff
Heating Issues
Pricey
7.6/10
Very good
Rooms
7.2
Location
8.6
Service
9.0
Dining
6.8
Guest reviews
7.6/10
based on 10 reviews
8.4
8.4/10 based on 726 reviews
Clara
United States,
June
2024
7.4/10
The hotel is conveniently located right next to the train station and near a charming Thai restaurant, making commuting easy. The rooms are spacious and modern, but the heating can be unreliable. The service is exceptional, with staff always ready to help and accommodating late check-out requests. However, the dining options are limited with only croissants available. Overall, a comfortable stay at a great location.
Rooms
7.0
Rooms are spacious and modern, but the heating can be unreliable.
Service
9.0
The staff was always helpful and even allowed for a late check-out.
Location
8.0
The hotel's proximity to the train station and a lovely Thai restaurant makes commuting and dining convenient.
Dining
5.0
Limited dining options with only croissants available.
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay.
Richard
United States,
April
2024
8.6/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the service was exceptional with the staff always ready to assist, even allowing for a late check-out. However, the heating in the rooms was a bit faulty, which made the temperature less than ideal at times. The location was convenient, being close to the old town center and the train station.
Rooms
8.0
The rooms were clean and comfortable.
Service
9.0
The staff were always helpful and could manage a later check-out as well.
Location
9.0
The hotel is conveniently located close to the old town center and the train station.
Dining
8.0
I enjoyed dining at the hotel with quality Italian products.
Facilities
9.0
The hotel offers a variety of facilities to enhance the guest experience.
John
United Kingdom,
April
2024
7.2/10
The hotel is perfectly situated in the center of Baden, adjacent to a charming Thai restaurant and a convenient coffee shop. The rooms provide a cozy stay despite some issues with the heating system. The staff members were always accommodating and even arranged a late check-out for me. However, the dining options were satisfactory, and the facilities could use some enhancement.
Rooms
7.0
The rooms were cozy but had faulty heating at times.
Service
9.0
The staff was always helpful and even managed a later check-out for me.
Location
8.0
The hotel's location in the center of Baden next to a coffee shop and a lovely Thai restaurant is convenient.
Dining
6.0
The dining options were satisfactory but nothing exceptional.
Facilities
6.0
The hotel facilities were decent but could be improved.
William
United States,
February
2024
7.6/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and exceptionally helpful staff. However, the heating in the rooms was a bit faulty, affecting the overall experience. The location was convenient being close to the train station, but the lack of home-made pastry in the dining options was a letdown.
Rooms
7.0
The rooms were clean and comfortable, but the heating wasn't working properly.
Service
9.0
The staff were always helpful and even accommodated a later check-out for me.
Location
8.0
The hotel's location was very convenient, close to the train station.
Dining
6.0
I wished there were more dining options, especially missing home-made pastry.
Facilities
8.0
The hotel offered various services including dry cleaning and laundry facilities.
George
United Kingdom,
February
2024
7.4/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, but the heating was a bit faulty. The service was top-notch; the staff were always helpful and even accommodated a later check-out request. The location was convenient, very close to the train station and with a lovely Thai restaurant nearby. The dining options were satisfactory, especially the grilled dishes. However, some facilities could use improvement.
Rooms
7.0
The rooms were clean and comfortable, but the heating was a bit faulty.
Service
9.0
The staff were always helpful and could manage a later check-out as well.
Location
8.0
The location was convenient, very close to the train station and with a lovely Thai restaurant nearby.
Dining
7.0
The grilled dishes were enjoyable.
Facilities
6.0
Some facilities could use improvement.
Lisa
United States,
December
2023
8.2/10
I had a wonderful stay at this hotel, located right next to the train station and in the center of Baden. The rooms were cozy despite some issues with the heating, and the service was top-notch, especially accommodating a late check-out. The dining experience was satisfactory with freshly baked bread, and the facilities were decent.
Rooms
8.0
The rooms were cozy, but the heating was a bit fawlty.
Service
9.0
The staff was always helpful and managed a later check-out for me.
Location
10.0
The hotel's location is superb, right next to the train station in the heart of Baden.
Dining
7.0
The dining experience was enjoyable, and I loved the freshly baked bread.
Facilities
7.0
The hotel offers decent facilities for a comfortable stay.
Martin
United Kingdom,
December
2023
7.6/10
I was pleasantly surprised by this hotel! The historic location gives it a unique charm, and the service was outstanding. However, the heating in the rooms was a bit unreliable. I enjoyed my stay overall.
Rooms
7.0
The rooms had faulty heating but were otherwise clean and comfortable.
Service
9.0
The staff were always helpful and even accommodated a later check-out request.
Location
8.0
The hotel's former electrical factory setting adds character and it's conveniently close to the train station in Baden.
Dining
7.0
I didn't try the dining options here, but heard they serve fresh vegetables.
Facilities
7.0
The hotel had essential facilities without any standout features.
Gary
United Kingdom,
December
2023
7.8/10
The hotel is centrally located in Baden, right next to a lovely coffee shop and a stone's throw from the train station. The rooms have faulty heating, which could be improved, but overall provide decent comfort for the stay. The service was always helpful, even arranging a late check-out. On the downside, the price may not fully match the value received. However, the convenient location makes up for it.
Rooms
7.0
The rooms have faulty heating but offer decent comfort.
Service
9.0
The staff were always helpful and managed a late check-out with ease.
Location
9.0
The hotel is in the heart of Baden, close to a charming coffee shop and just steps away from the train station.
Dining
6.0
Facilities
8.0
Mark
United Kingdom,
November
2023
8.2/10
The hotel is conveniently located near the old town center and the train station in Baden, offering easy access to explore the area. The rooms are comfortable but the heating system could use improvement. The service was exceptional, with a helpful staff accommodating a later check-out request. The dining experience, featuring traditional bread, was satisfying. The hotel facilities are well-equipped and cater to various needs.
Rooms
7.0
Rooms are comfortable but the heating system can be fawlty.
Service
9.0
The staff were always helpful and managed a later check-out request effectively.
Location
8.0
The hotel is conveniently located near the old town center and the train station in Baden, making it easy to explore the area.
Dining
8.0
The dining experience featured traditional bread and was enjoyable.
Facilities
9.0
The hotel offers a variety of facilities to enhance the stay.
Convenient Location
Heating Issues
Leon
United States,
August
2023
8.0/10
I had a mixed experience at this hotel. The rooms were comfortable and clean, but the heating was faulty. The service was top-notch with staff always willing to help and accommodating a late check-out. The location was extremely convenient, right next to the train station. The dining options were decent and offered fresh farm-to-table products. However, the facilities could use some improvement.
Rooms
7.0
The rooms were comfortable and clean, but the heating was faulty.
Service
9.0
The staff at the hotel were always helpful and managed a later check-out without any issues.
Location
10.0
The hotel's location next to the train station made commuting easy and convenient.
Dining
8.0
The dining experience offered fresh farm-to-table products, which was a nice touch.
Facilities
6.0
The hotel's facilities could use some improvement.
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